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 Post subject: GNS3 1.0beta1: Uncaught Exception
PostPosted: Sat Aug 02, 2014 1:24 pm 
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Joined: Sat Aug 02, 2014 12:54 pm
Posts: 2
Hi Everyone,

downloaded the beta1 this week and discovered a problem/bug.

Everytime when I select Edit->Preference I get the following message:

Quote:
Could not get the VM list from the server: uncaught execption <class 'pywintypes.com_error'>:(-2147352567), 'Exception occurred.', ..........


I've attached a picture showing the exception. This occurs whenever I select Edit->Preference. When I click OK everything works as normal.

This is occuring on a laptop with Windows 7 x64 and the Windows all-in package of the Beta release.




Attachments:
GNS31.0Beta1_Preference_Error.PNG
GNS31.0Beta1_Preference_Error.PNG [ 44.25 KiB | Viewed 4325 times ]
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 Post subject: Re: GNS3 1.0beta1: Uncaught Exception
PostPosted: Fri Aug 22, 2014 1:21 am 
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Joined: Sat Oct 11, 2008 1:41 pm
Posts: 2668
Location: Canada
Hi,

This is most likely because VirtualBox is missing. This will be fixed in the next release.

Cheers,

_________________
Jeremy, GNS3 Programmer & Benevolent Dictator for Life.


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 Post subject: Re: GNS3 1.0beta1: Uncaught Exception
PostPosted: Fri Sep 26, 2014 1:31 pm 
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Joined: Fri Sep 26, 2014 1:25 pm
Posts: 1
I am still seeing this same error on Beta3. Running on window 7 x64. I installed with the Windows all-in package of the Beta3 release.

this is the exact same error jasfree report in his post on Aug 02, 2014.


Attachments:
Vbox error beta3.PNG
Vbox error beta3.PNG [ 32.24 KiB | Viewed 4147 times ]
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 Post subject: Re: GNS3 1.0beta1: Uncaught Exception
PostPosted: Mon Sep 29, 2014 9:10 pm 
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Site Admin

Joined: Sat Oct 11, 2008 1:41 pm
Posts: 2668
Location: Canada
Hi,

Can you try the following:

Uninstall VirtualBox.
Reinstall the 4.3.12 version: http://download.virtualbox.org/virtualb ... 33-Win.exe

Let me know if this fixes the problem.

Regards,

_________________
Jeremy, GNS3 Programmer & Benevolent Dictator for Life.


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 Post subject: Re: GNS3 1.0beta1: Uncaught Exception
PostPosted: Tue Sep 30, 2014 6:38 pm 
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Joined: Tue Sep 30, 2014 6:31 pm
Posts: 2
I have encountered the exact same problem like jasfree and magicbydave did, by uninstalling VirtualBox 4.3.16 and reinstalling the 4.3.12 version didn't help.

Wondering has anyone found a solution for this problem??

thanks

ps: Beta3, window 7 x64, 16gb ram, intel i5 cpu


Attachments:
gns3-virtual box error.JPG
gns3-virtual box error.JPG [ 86.4 KiB | Viewed 4109 times ]
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 Post subject: Re: GNS3 1.0beta1: Uncaught Exception
PostPosted: Tue Sep 30, 2014 8:35 pm 
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Joined: Tue Sep 30, 2014 6:31 pm
Posts: 2
Hi guys,

Luckily I have found the cause of this problem and solved it. If you also have Comodo Internet Security installed on your pc like I did, it might be the cause of this error.

Accidently I saw a message on the Comodo console windows saying that it had blocked some intrusive attemps, by reading the report I found the GNS3 access to virtualbox were seen as malicious and hence were blocked by comodo. By disabling sandbox function on Comodo i was able to finally get virtualbox working on GNS3.

As for Comodo, this was not the first time it caused me problem(last time was with VMWARE), I decided to let it go and look for another alternative.

Hope this information helps.
Tzu-Che HUANG




Attachments:
gns3 virtualbox working.JPG
gns3 virtualbox working.JPG [ 75.23 KiB | Viewed 4102 times ]
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